Shipping & Delivery Policy

At CloudGoats, we ensure that your orders are delivered quickly and safely. This Shipping & Delivery Policy explains the terms under which we process and deliver your orders.

1. Processing Time

Orders are usually processed within 1-2 business days after confirmation. Orders placed on weekends or holidays will be processed the next business day.

2. Delivery Timeline

Estimated delivery time is between 3-7 business days, depending on your location and courier service availability.

3. Shipping Charges

Shipping charges may vary based on the order value, product weight, and delivery location. Any applicable shipping charges will be shown at checkout.

4. Delivery Areas

We currently deliver across India. Some remote or restricted areas may have limited delivery services.

5. Tracking Your Order

Once your order is dispatched, you will receive a tracking ID via email/SMS to monitor the status of your delivery.

6. Delayed Deliveries

Delays may occur due to unforeseen circumstances such as weather conditions, strikes, or courier delays. CloudGoats will not be liable for delays beyond our control.

7. Damaged Packages

If you receive a package that appears damaged or tampered with, please do not accept it and contact our support team immediately at support@cloudgoats.com.

8. Contact Us

If you have any queries regarding shipping or delivery, feel free to reach us at support@cloudgoats.com.